“So I don't think it's something that you can affect, but if you I think everybody has that urge inside of them. I think we're born to serve other people and uh read unreasonable hospitality if you haven't already, but basically look for those little ways like I described with the handwritten note that are surprising.”
Books mentioned in How I Went From Broke to $7 Million With An Airbnb Business
From My First Million